Free Shipping
on orders over $500

Lifetime Support
from the experts

Money Back Guarantee
Not happy? Send it back!

Hands up if you think hygiene training should be fun!

A bunch of hands raised

GlitterBug will transform your hygiene training

GlitterBug training is fun, interactive and informative. It’s great for all ages from primary schoolers to senior citizens.

GlitterBug products are hidden in regular light but visible under UV light. They show students where they miss washing. This is where dirt and bacteria linger after handwashing, making it an engaging way to demonstrate poor hand hygiene practices.

Perfect for...

Potion vs Gel vs Powder - What's the difference?

Use GlitterBug Potion
for Hand Washing Training

GlitterBug Potion makes handwashing fun!

  • Squirt a small amount on their hands and have them rub it in
  • Ask them to wash their hands
  • Use the Glitterbug Light to reveal where they have missed. 

Use GlitterBug Gel
for Hand Sanitiser Training

GlitterBug Gel teaches students proper hand sanitizer application.

  • Use it like regular sanitizer
  • Use the Glitterbug Torch to find missed spots. If it isn’t glowing, it wasn’t sanitised

GlitterBug Gel feels like a hand sanitiser. Because of this, people tend to do a very poor job of covering all of their hands when rubbing it in. 

Use GlitterBug Powder
for Contamination Training

GlitterBug Powder enhances your lesson on germs and cross-contamination. Sprinkle it on a surface, let students touch it, and use a UV torch to show where it has spread.

Individual Products

NOTE: You must have a UV Torch for the products to work.

Standard Kits

Kits include one or more boxes for the convenient storage and transport of the products. The standard kits are designed to be a quick and easy way for most people to buy the essential couple of items.

Specialist Kits

The specialist kits are designed for larger organisations and provide some significant savings. Note that the quantities included are for a “typical” size school or class and you may require additional potions or gels. 

Supplier Kits

Every year we have a couple of customers specifically request these kits. Our personal recommendation is to use the UV torch instead of the disclosure units, but we do try to keep a couple of these in stock at all times.

What is covered with our shipping insurance?

Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).

Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.

Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.

How much is shipping insurance?

Shipping insurance is 5% of the cost of the goods.

Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.

Shipping insurance as an option

Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.

For large orders our staff may also ask if you would like shipping insurance.

If you would like shipping insurance on an order you are placing with us, just ask.

Mandatory shipping insurance

Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.

If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.

The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.

Alternatively you can prepay by direct deposit or credit card.

What is not covered?

If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.

It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.

For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.