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Australia's most experienced temperature logger retailer

Since 2000, OnSolution has been providing Australia and the world with state-of-the-art loggers and unmatched service.

Check out our brands…

Old website

A screenshot of our website from the year 2000.

CLEVER LOGGER

The best wireless temperature logger

Clever Logger is protecting fridges in thousands of pharmacies, medical centres, and hospitals by giving 27/7 live monitoring and instant alerts about temperature breaches and power failures.

Clever Logger Starter Kit

A Clever Logger Starter is all you need to monitor a single fridge or freezer

How Clever Logger works

How Clever Logger works

Clever Logger takes temperature readings from your fridge or freezer and uploads them to the internet every few minutes. 

Ditch the manual logger

Ditch the manual logger

Clever Logger is completely automatic. No need to manually download data from the logger.

Clever Logger alarm

Instant alarms if something goes wrong

If the temperature goes out of range or the power fails, you’ll be alerted straight away.

Clever Logger email reports

Temperature reports are emailed to you automatically

Clever Logger allows you to generate daily, weekly or monthly reports and have them emailed to users.

LOGTAG

A trusted solution over 20 years

LogTag is one of the world’s leading brands of temperature logger. 

They feature sturdy design, innovative features, and an elegant software interface.

LogTag in a computer

LogTag continues to innovate with new features like built-in USB plugs and ports

LogTags are ideal for ...

LogTag in a Vaccine Fridge

Fridges & Freezers

Temperature sensitive shipping

Temperature-sensitive Shipping

LogTag-uses-dry-ice

Ultra-low temperatures

THERMOCHRON

Go anywhere, do anything loggers

Thermochrons are tiny stainless steel loggers. They are available in a variety of temperature ranges, from -40°C to 140°C.

No probes or wires – just a tiny, tough logger with a hundred uses

Thermochrons are ideal for ...

Thermochron in a steriliser

High temperature logging

Thermochron used in research

Scientific research

Thermochron used in greehouse for humidity

Temperature and humidity

Proof

It’s no good just keeping your goods at the required temperature – you have to be able to PROVE you kept the goods at the required temperature.

Reliability

Staff are notoriously unreliable when it comes to logging temperatures. They either forget, or can’t be bothered and just make up a reading. An electronic logger eliminates this problem.

Time Saving

Having staff log temperatures two or more times a day is a waste of time. A wireless temperature logger eliminates this wasted time completely.

Avoid disaster

Our wireless loggers will notify you as soon as a problem starts, giving you time to fix it before it becomes a disaster.

Easy to use

Anyone can quickly and easily use our range of loggers.

Save money

By saving time and stock, our low cost loggers will soon be saving you money.

Got questions?
Learn more about temperature loggers today

What is covered with our shipping insurance?

Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).

Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.

Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.

How much is shipping insurance?

Shipping insurance is 5% of the cost of the goods.

Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.

Shipping insurance as an option

Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.

For large orders our staff may also ask if you would like shipping insurance.

If you would like shipping insurance on an order you are placing with us, just ask.

Mandatory shipping insurance

Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.

If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.

The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.

Alternatively you can prepay by direct deposit or credit card.

What is not covered?

If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.

It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.

For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.