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Gold Cross endorsed temperature logger

Looking for a Gold Cross endorsed temperature logger?

Gold Cross endorsed pharmacy temperature monitoring

Our Clever Logger temperature monitoring system is the only temperature data logger endorsed by Gold Cross.

For Australian pharmacists, the Gold Cross represents products and services selected for their relevance to community pharmacy. This endorsement provides added confidence that Clever Logger is a practical choice for protecting vaccines, medicines and other temperature-sensitive stock.

Fridge monitoring without the daily hassle

Monitoring a pharmacy fridge is important, but it should not require staff to spend their time downloading loggers, managing software or chasing missing records.

Clever Logger keeps watch in the background.

It automatically records the temperature and sends the readings to an online account every few minutes. Your team can check the current temperature, review previous readings and download reports whenever they are needed.

There is no routine logger download and no special desktop software to manage.

Be told when something goes wrong

Clever Logger does more than create a record after an incident.

It can send a phone notification when a temperature problem begins, giving your team an opportunity to respond while the stock may still be protected.

Notifications can include:

  • High or low fridge temperatures
  • Extended temperature excursions
  • Power outages
  • Low logger batteries
  • Loss of communication with the logger or Gateway

Notification delays can be configured so that brief, harmless temperature changes do not unnecessarily interrupt your staff.

Records ready when you need them

Clever Logger stores your temperature records online automatically.

You can view the information from a PC, Mac, tablet or phone without first finding the logger and connecting it to a computer.

This makes it easier to:

  • Complete routine temperature checks
  • Investigate a suspected cold chain breach
  • Review what happened overnight
  • Provide records during an audit
  • Manage several fridges or pharmacy locations
  • Give appropriate access to different staff members

No ongoing subscription fees

Clever Logger does not require a monthly or annual subscription.

Standard online data storage, phone notifications and Australian support are included with the equipment. The main regular running cost is replacing the logger battery approximately once a year.

Gold Cross member pricing

Gold Cross members receive 15% off Clever Logger purchases.

When ordering, let our team know that you are a Gold Cross member so we can apply the appropriate pricing.

Choosing the right setup

One pharmacy fridge

A single-fridge system normally requires:

  • One Clever Logger Gateway
  • One Clever Logger temperature logger

These are available together as a Starter Kit.

VIEW THE STARTER KIT

Several fridges at one location

If your fridges are located within range of each other, they can normally share a Gateway.

You will require:

  • One Gateway
  • One temperature logger for each fridge

Each fridge is monitored independently and can have its own alarm settings.

VIEW MULTI FRIDGE OPTIONS

Several pharmacy locations

For a pharmacy group with several locations, you will normally require:

  • One Gateway at each location
  • One temperature logger for each fridge

The locations can be viewed through a central Clever Logger account, making it easier to oversee the group while still providing local staff with access to their own records.

VIEW MULTI FRIDGE OPTIONS

Supported by an experienced Australian team

OnSolution has supplied temperature monitoring equipment to Australian organisations for more than 20 years.

We support pharmacies, medical practices, hospitals, aged care providers, laboratories, food businesses and other organisations that rely on accurate temperature records.

Our team supports both Clever Logger and LogTag. That means we can provide straightforward advice about whether you need automatic remote monitoring, a traditional downloadable logger or a combination of both.

If Clever Logger is not the right solution for your application, we will tell you.

Purchase orders and written quotes

We understand that pharmacies, pharmacy groups and larger organisations may not be able to place an order using a credit card.

Our team can provide a written quote and can usually process orders against a verified purchase order.

Call us to discuss your requirements and we will help you select the appropriate number of Gateways and loggers.

Ready to make pharmacy fridge monitoring easier?

Visit the Clever Logger website to view the Gold Cross endorsed temperature monitoring system.

VISIT THE CLEVER LOGGER SITE

Questions? Call OnSolution on 1300 30 33 34.

What is covered with our shipping insurance?

Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).

Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.

Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.

How much is shipping insurance?

Shipping insurance is 5% of the cost of the goods.

Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.

Shipping insurance as an option

Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.

For large orders our staff may also ask if you would like shipping insurance.

If you would like shipping insurance on an order you are placing with us, just ask.

Mandatory shipping insurance

Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.

If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.

The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.

Alternatively you can prepay by direct deposit or credit card.

What is not covered?

If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.

It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.

For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.