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Suggested Models: Thermocron TCS Logtag with Display Logtag Temperature When storing your vaccines, “Strive for 5” is the Commonwealth Guidelines for the storage of vaccines. It says that the temperature of your fridges must be monitored and recorded. These temperature loggers will record the temperatures 24 hours a day, 7 days a week. It is only […]
This is the first Logtag Temperature Logger with a display that shows current temperature as well as the minimum and maximum temperatures for the last 30 days on a screen, as well as being a logger. A great and versatile 3 in 1 instrument The Logtag Display temperature range between -20°C and 60°C The probe […]
Suggested Models: Thermocron TCS Logtag with Display Thermocron TCU Logtag Temperature When storing medicines, vaccines and many chemicals there is a requirement to have a record of the temperatures at which they have been stored. The Thermocron TCS or the Logtag will give you an accurate record of the temperatures in your fridges 24 hours […]
This is the Ultra High Temperature Logger with a temperature range between 15°C and 145°C The TCU is about the size of a thumb nail. This logger can log a temperature from every second to every four hours. It has an accuracy of 0.5°C and a resolution of 0.0625°C The TCU can operate in one […]
This is the General Purpose Temperature Logger with a temperature range between -40°C and 85°C The Logtag Temperature is about the size of a credit card. The probe enables remote logging of temperatures. The Logtag Temperature has 2 LEDs. One is green to indicate that everything is OK and the other red to alert that […]
Clinisorb is a powder that absorbs up to 30 times its volume in moisture. It is a disinfected powder that has been designed to absorb and sanitize human waste, vomit, blood so that it can be disposed of easily It is simple to just sprinkle the required amount of Clinisorb onto the vomit. Allow it […]
Suggested Models: Thermocron TCS Thermocron TCU Logtag Temperature What does a dentist need a temperature logger for? When storing medicines, vaccines and many chemicals there is a requirement to have a record of the temperatures at which they have been stored. The Thermocron TCS or the Logtag will give you an accurate record of the […]
This is the High Temperature Logger with a temperature range between 0°C and 125°C The TCX is about the size of a thumb nail. This logger can log a temperature from every second to every four hours. It has an accuracy of 0.5°C and a resolution of 0.0625°C The TCX can operate in one of […]
This is the Ultra Low Temperature Logger with a temperature range between -80°C and 40°C. The Dry Ice Logtag has special battery and components that can withstand the harsh low temperatures The Dry Ice Logtag is about the size of a credit card This logger can log a temperature from every second to every four […]
How do you easily demonstrate how germs are transferred? Glitterbug Powder is the easy way to demonstrate cross contamination. Glitterbug powder is sprinkled onto a surface, sign in sheet, theatre gowns or any other object. As people handle the item, particles of the powder will be transferred to their hands. Then as that person sits […]
Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).
Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.
Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.
Shipping insurance is 5% of the cost of the goods.
Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.
Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.
For large orders our staff may also ask if you would like shipping insurance.
If you would like shipping insurance on an order you are placing with us, just ask.
Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.
If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.
The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.
Alternatively you can prepay by direct deposit or credit card.
If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.
It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.
For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.