A long time ago, in a land far, far away (Ok, NZ a few years ago), a happy little Company was making regular shipments by sea in containers to Japan (who can be very specific with criteria) which needed to be -18 C. All was well, the shipping company had a log system on the container which was calibrated and met customer requirements. Product was safe and in perfect condition.
Sadly an evil Insurance Company decided that the liability was too high if they permitted anyone outside the Shipping Company to view these details. He ordered the loyal staff, despite their objections, to delete the data prior to delivery and thereby saved themselves copious record keeping and potential claims for substandard product.
This left the poor Manufacturer urgently looking for a solution before the next shipment, which did not break the bank. After bravely exploring much of the World “Wild” Web and fighting off SPAM and Viruses which tried to prevent the search, the nearest provider of suitable data loggers was OnSolution. They rescued the QA Manager by urgently shipping a number of pre-calibrated data loggers which arrived in the blink of an eye (48 hrs by international mail) and the Company was able to meet their shipping schedule and they all lived Happily Ever After.
Moral of the story: No matter how much you trust your existing transport chain, somebody will demand you verify your own records so it really pays to have systems in place before product is excluded from a market.
(Many thanks to the author for sending this in. We are glad that we could help.)