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USB Temperature Logger Review

This USB temperature logger review looks at the strengths and weaknesses of the standalone USB loggers.

The fact that it has a built-in USB port means it doesn’t require any additional hardware to program or retrieve results. This makes it ideal for shipping type applications.

It also reduces the overall price, especially when only one point is being monitored.

In terms of specifications, it is a decent unit as well. It has a good amount of memory and battery life. It has a display. It has the option for a push button start.

So far it’s all good.

The size is a bit neutral. It’s reasonably large but many people prefer something substantial.

The three things that let it down relate to the software. Firstly it still requires the user to install software. The software is supplied on CD and could easily be downloaded from a web site. The benefit of this approach is that the software can be upgraded at any time, but it does stop people from just plugging it into any computer to retrieve results.

The second problem is that the software is just sufficient. It will program the units, retrieve results and allow results to be saved for later. It has a graph and table, and the graph has zooming and panning. But you really need to read the pamphlet to work out how to do it. But that’s it. There’s no extra features. By extra features I mean the type found in eTemperature for the thermocrons, or the Logtag Analyser.

The final thing I didn’t like is how the unit could change which comm port it is mapped to, and how the user needs to check Device Manager to find out which port it is in. If that sentence doesn’t make any sense to you, then you can see the problem you will have.

Overall it’s a reasonable value for money unit, especially if you are only after a single logger and just need it to get some results.

But if you are using a number of loggers, or prefer easier to use or more powerful software then consider using Thermocrons or Logtags.

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OnSolution Pty Ltd

ABN 36 093 811 271

Phone: 1300 30 33 34

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Clever Logger and LogTag loggers contain small batteries. Swallowing can lead to chemical burns, perforation of soft tissue, and death. Severe burns can occur within 2 hours of ingestion. Seek medical attention immediately.

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Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).

Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.

Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.

How much is shipping insurance?

Shipping insurance is 5% of the cost of the goods.

Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.

Shipping insurance as an option

Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.

For large orders our staff may also ask if you would like shipping insurance.

If you would like shipping insurance on an order you are placing with us, just ask.

Mandatory shipping insurance

Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.

If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.

The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.

Alternatively you can prepay by direct deposit or credit card.

What is not covered?

If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.

It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.

For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.