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Starting options

Temperature loggers often offer a range of techniques to start the logging.

Most loggers provide an immediate start capability via the software. A manual start option (normally a push button) is useful for where the loggers are stored for some time before use and a PC is not available. For example a farm or warehouse may need to put a logger in a shipment on demand. A start delay is useful for programming loggers prior to usage. They can then be sent to the user or picked up later.

A trigger is another handy feature. For example, when the temperature reaches 6° then start logging. This means that memory is not being used while it is within the correct temperature range but will start as soon as extreme conditions occur.

Remote starting devices are also available for many loggers. These devices allow a person to start the logger without a computer.

Number of inputs

There are a number of single point loggers on the market. These devices record either their surrounding temperature or have a remote probe. They are very useful for monitoring individual trucks or items.

Larger units provide for multiple probes. The benefit is that there is only one unit that has to be connected to a PC. Retrieving the data is quicker and simpler. The installation is more expensive and difficult because cables have to be run from the probe back to the logger but once installed it saves time.

Outputs

Some loggers provide a display so that the current, minimum and maximum temperatures can be displayed. Indicators for alarms are also available on some units. A relay output is also available. This allows an external alarm to be activated if the temperature becomes too high or low. These options will typically increase the price of the logger. There are also dedicated devices that can also achieve these functions.

Probes

Selecting the right probe is as important as selecting as selecting the right device. Many of the principles discussed apply directly the probe. Of particular importance are:

There is now a wide range of probes available. Custom probes can also be manufactured by a number of companies.

Price

The biggest issue for many people is price. Reusable temperature loggers range in price from about $60 to thousands of dollars. Money can be saved by not over specifying what is required and by shopping around. Recent technology has allowed improved devices to be made for less so paying more does not necessarily mean better.

Summary

For advice on the best logger for you, please contact OnSolution on 02 9614 6417. We will gladly discuss your application and provide advice and recommendations.

What is covered with our shipping insurance?

Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).

Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.

Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.

How much is shipping insurance?

Shipping insurance is 5% of the cost of the goods.

Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.

Shipping insurance as an option

Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.

For large orders our staff may also ask if you would like shipping insurance.

If you would like shipping insurance on an order you are placing with us, just ask.

Mandatory shipping insurance

Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.

If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.

The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.

Alternatively you can prepay by direct deposit or credit card.

What is not covered?

If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.

It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.

For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.