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After nearly a decade of research, the University of Parramatta has released a paper showing a clear link between poor hand washing in hospitals and tsunamis.

According to the research team leader Dr Ongo “there is a clear case of cause and effect. With doctors and nurses not washing their hands correctly, they are causing these incredible tsunamis that we are now experiencing”.

Poor Hand Washing In Hospitals cause tsunamis

The team conducted a trial run in the Pacific Island of Wotalotabul in which hospital staff were properly trained in hand washing, were actively encouraged to wash their hands, and had the correct resources made available to them. The results were almost instantaneous with a 47.5% decrease in the number of tsunamis recorded on the island.

When the trial was expanded to local GPs the results increased to a staggering 68.3% decrease in tsunami activity.

This break through is likely to save millions of lives every year. Dr Ongo has now been nominated for a Nobel Peace Prize.

 

Oh wait, it’s another one of those totally fabricated, over the top headlines.

OK, the sequence of cause and effect may have been a bit out, but poor hand washing in hospitals does cost lives. It doesn’t take a tsunami to kill innocent people, just one touch here and one touch there.

Now for the product plug – Glitterbug Lotion for hand washing training – training not cleaning. This is about teaching staff how to do it correctly in a fun and practical way.

And you will find out next “not so accurate” press release at Temperature Logger Sent To Sun

 

What is covered with our shipping insurance?

Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).

Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.

Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.

How much is shipping insurance?

Shipping insurance is 5% of the cost of the goods.

Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.

Shipping insurance as an option

Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.

For large orders our staff may also ask if you would like shipping insurance.

If you would like shipping insurance on an order you are placing with us, just ask.

Mandatory shipping insurance

Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.

If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.

The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.

Alternatively you can prepay by direct deposit or credit card.

What is not covered?

If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.

It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.

For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.