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Is your train ride making you sick?

While we are all aware that Sydney trains are overcrowded and struggling to cope with the new timetables, did you know that they may also be sucking the life out of you each day because of poor air quality and excessive CO₂ levels?

When we breathe, we are turning oxygen into carbon dioxide. It’s normal, and carbon dioxide makes up about 400 ppm (parts per million) or 0.04% of the atmosphere. Problems start when the carbon dioxide content becomes too large. When it reaches 1,000 ppm, it will be impacting everyone and some people will begin suffering noticeable physical symptoms. These can  include nausea, fatigue, headaches, and migraines. As the levels increase, more people will experience the symptoms and the symptoms will become worse.

Collecting air quality data

On Monday morning, we took to the trains during peak hour to monitor carbon dioxide (CO₂) levels. We started our journey at 6:50 on the Western Sydney line heading to Central. The carriage wasn’t crowded and so we were surprised with the relatively high reading of 1,166ppm. We then headed into the City Circle and spent the next couple of hours jumping on and off trains. The readings just got worse – 1,266ppm, 1,772ppm, 1,809ppm – and then we really started to experience peak hour. Readings jumped with the peak being an extraordinary 2,846ppm or more than 8x the normal atmospheric level.

What this means for commuters is that many of them will be reaching work already feeling drained and exhausted. They are likely to put it down to lack of sleep or the stress of the day ahead. In reality, they have had their energy depleted by the poor air quality they have been forced to breathe.

High carbon dioxide levels are also a good indicator as to the level of other toxins and germs are in the air. If air is trapped or recirculated, the germs that others are breathing out are also trapped and recirculated. The high levels of carbon dioxide within the train carriages is a good confirmation of what we already suspect – we are breathing in everyone else’s germs.

The KeepAlert handheld CO₂ monitor is the perfect tool for measuring air quality in vehicles.

fresh air

Getting fresh air into a train carriage isn’t as simple as opening a window – but it’s not an impossible problem.

Solving the problem

It is one thing to identify a problem, but the real question is “can it be avoided?”

The levels of carbon dioxide weren’t directly related to the number of people in the carriages. Some almost empty carriages had excessive carbon dioxide levels, but that was because they had recently been overcrowded. There were also full carriages that had half the level of carbon dioxide of the other trains.

A large part of the solution is to increase the amount of fresh air that is brought into the carriages. Sydney Trains may be avoiding this option because it increases the cost of heating and cooling air, especially on extreme heat days. The cost effective solution for them is to recirculate air as much as possible. It also appears that the new trains are more likely to recirculate air than the older stock (a great question for student research).

Another part of the solution is to stop overcrowding public transport. The combination of standing for a long time, being crowded, and being herded like cattle is stressing on its own. Poor air quality makes it worse. More public transport will help fix the overcrowding and the air quality.

Unfortunately, the solution isn’t to travel earlier or later. The bad air quality remains because it isn’t being replaced by fresh air.

We also tested the air quality at some stations. It was not surprising to find Central had the best air quality because most platforms are open to the outside air. Town Hall had poorer quality air, but the worst was found at Wynyard and was close to 1,000ppm. If you have a choice as to where you wait for a train, Central is your best option. With all the changes happening at Wynyard, they should consider introducing fresh air – it is more likely to make us feel better than a coat of paint.

The problem doesn’t end when you get to work

Keep in mind that Sydney Trains aren’t the only organisation guilty of doing this. Most offices and commercial premises attempt to recirculate air and it is only legislation that forces them to introduce a small amount of fresh air. Many people at home will also invest in draught stoppers and similar devices to save on heating costs at the expense of air quality.

It is now relatively inexpensive to be monitoring, not just the temperature in the office, but also the carbon dioxide levels. My recommendation is that a carbon dioxide meter be installed in all meeting and training rooms, open plan offices and receptions. Once you know you have a carbon dioxide issue, you can then fix it. The increase in productivity and decrease in sick leave means it will possibly be the best investment you make all year.

Our air quality monitoring range

What is covered with our shipping insurance?

Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).

Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.

Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.

How much is shipping insurance?

Shipping insurance is 5% of the cost of the goods.

Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.

Shipping insurance as an option

Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.

For large orders our staff may also ask if you would like shipping insurance.

If you would like shipping insurance on an order you are placing with us, just ask.

Mandatory shipping insurance

Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.

If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.

The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.

Alternatively you can prepay by direct deposit or credit card.

What is not covered?

If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.

It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.

For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.