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Temperature Loggers for Cherries

Recommended Loggers:

Coming into spring and with Christmas approaching I always think of cherry season in Australia. So what temperature logger do I use to ensure that my fresh cherries arrive at market in ideal condition?

Cherries are a delicate fruit and need specific storage conditions to maintain their freshness.

Once picked, sweet eating cherries must be cooled to less than 5°C within 4 hours of harvesting.
Optimum storage conditions are between -1°C and 0°C with a relative humidity of greater than 95%. With these conditions, sweet eating cherries maintain god quality for 2 to 4 weeks.

The temperature range is very narrow. For this narrow band, and accurate, high resolution and fast reacting temperature logger is requires. The Thermocron is made from stainless steel, so will react quickly. The Logtag and Loghum have their sensors exposed and so react quickly to temperature changes. Both these temperature loggers are ideal for application of narrow temperature bands and fast reaction times.

For display in retail stores, the fruit should be stored at 5°C or less to slow deterioration of the fruit. Fruit should also be refrigerated but not wet or damp as moisture on the surface of a cherry can cause splitting.

Eating cherries are not sensitive to chilling temperatures and should be stored as cold as possible without freezing.

Using a temperature logger is simple. Simply set up the logger with your PC, place it into the carton of cherries. Download the results once it reaches the destination. The logger will record temperatures 24 hours a day, 7 days a week. It is the perfect way to audit your carrier.

Visit www.onsolution.com.au to see our range of temperature loggers.

Call to discuss your temperature logger needs, we are happy to arrange a demonstration of how to optimize your transport to ensure that your fruit arrives in markets just as freshly as it left the farm.

For retailers, ensure your fruit is displayed to make your customers want to return and buy the freshest fruit and vegetable. Even insist that your supplier gives you a log of the temperature of transportation of the fruit and vegetables that you are buying.

What is covered with our shipping insurance?

Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).

Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.

Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.

How much is shipping insurance?

Shipping insurance is 5% of the cost of the goods.

Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.

Shipping insurance as an option

Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.

For large orders our staff may also ask if you would like shipping insurance.

If you would like shipping insurance on an order you are placing with us, just ask.

Mandatory shipping insurance

Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.

If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.

The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.

Alternatively you can prepay by direct deposit or credit card.

What is not covered?

If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.

It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.

For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.