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eTemperature Revision History

eTemperature Revision History

MINOR RELEASE: Version 8.28 features include:
  • TCU: Overflow error fixed for when the last reading was below 15°C (thanks to a cold snap in Melbourne)
MINOR RELEASE: Version 8.27 features include:
  • Recent file list: Sortable.
  • Word export: Speed improvement
  • Password: Byte array (technical change, no front end change)
MINOR RELEASE: Version 8.26 features include:
  • Rollover occured flag: Indicates if it rolled over or stopped (i.e. data has been lost)
MINOR RELEASE: Version 8.25 features include:
  • Dual slider: Clicking on the line to move the closest slider.
  • Online feature re-enabled: Allows thermochrons to be permanently connected and periodically downloaded.
  • Farenheit display bug fixed.
FEATURE RELEASE: Version 8.24 features include: MINOR RELEASE: Version 8.23 features include:
  • Modification to how TCS, TCX, TCU and HC are reprogrammed. No front end changes.
  • Report printing bug fix for a site.
MINOR RELEASE: Version 8.22 features include:
  • TC-Spy: Exta data validation when downloading results to ensure data integrity.
MINOR RELEASE: Version 8.21 features include:
  • The min/max + extremes report had a problem displaying values less than the minimum. Bug introducted in version 8.20.
FEATURE RELEASE: Version 8.20 features include:
  • If the alarm minimum is between 0 and 3°C and the graph is above it, it will automatically set the minimum to the alarm minimum (“zoom out”)
  • If the alarm maximum is between 5 and 10° and the graph is below it, it will automatically set the maximum to the alarm maximum (“zoom out”)
  • The printed graph scale is the displayed graph scale
  • The details tab form has been resized.
CRITICAL BUG FIX RELEASE: Version 8.17 features include:
  • Retrieving the autosave flag issue has been resolved. This was introduced in version 8.09. All users of versions 8.09 to 8.16 need to upgrade.
  • Dialog box with savved file name reintroduced.
  • Can drag a .sav file from explorer into eTemperature and it will open.
  • Identification of a potential password used with a TCS.
MINOR RELEASE: Version 8.15 features include:
  • Report has red and bold lines for readings out of range
  • Configuration tab has “Explore” button for saved results, and the “Email” button has moved to the Export section.
MINOR RELEASE: Version 8.14 features include:
  • Fix saving of settings including the fast start and logger configuration
MINOR RELEASE: Version 8.13 features include:
  • “Save as” and “Check for updates” menu items
  • Minor bug fixes including registration being recorded correctly, min/max + extremes report fix, status update issue
MINOR RELEASE: Version 8.12 features include:
  • TC-Spy enhancements and bug fixes. TC-Spy is a hand held device that allows users to download up to 600 sets of results, and then transfer them to a PC. The device is then cleared and more results can be downloaded. The TC-Spy is ideal for customers with a number of thermocrons that are permanently installed in fixed locations.
  • Minore modifications to the list of recent files.
SIGNIFICANT RELEASE: Version 8.11 features include:
  • Modifications for new security requirements in recent Windows releases
  • “Home” tab with list of recently saved files
  • Links to etemperature.com.au for online information
  • Updated user guides and help
MAJOR RELEASE: Version 8.00 features include:
  • Totally new compiler and installation programs used allowing us to offer a number of small enhancements and a new look and feel
  • New reporting engine to provide customisable reports as well as fix the “black box” bug that some sites were experiencing.
  • Better support for the new security policies introduced by Microsoft

Any Questions? Call us for a chat.

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OnSolution Pty Ltd

ABN 36 093 811 271

Phone: 1300 30 33 34

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What is covered with our shipping insurance?

Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).

Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.

Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.

How much is shipping insurance?

Shipping insurance is 5% of the cost of the goods.

Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.

Shipping insurance as an option

Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.

For large orders our staff may also ask if you would like shipping insurance.

If you would like shipping insurance on an order you are placing with us, just ask.

Mandatory shipping insurance

Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.

If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.

The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.

Alternatively you can prepay by direct deposit or credit card.

What is not covered?

If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.

It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.

For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.