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In a bold and unexpected move, Kevin Rudd has declared that Labor will not stand for re-election at the upcoming Federal election.

He said that “even Blind Freddy can see where the election was going” and decided that funding would be much better spent on key issues that people actually care about. So instead of having a mindless mud slinging contest spread across commercial TV and radio stations, the money is being invested in the upgrading of all major hospitals.

Additionally, money traditionally donated to the party has been redirected to assisting refugees. In a recent visit to a refugee camp, he said “I’m amazed that there are people with less hope than the Labor party”.

Mean while the leader of the opposition Tony Abbott has quickly taken up the offensive saying that “this is just another attempt by Labor to avoid facing the music. Australians deserve the right to be able to vote a party out.”

Meanwhile the leader of the Greens was not available for comment because no-one could remember who they were.

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Do you need to put disclaimers on these posts? Along the lines of “expressions stated here do not reflect the opinion of the company” or “this is a work of fiction and any similarities with real people or events is entirely co-incidental”. I should go check the ABC web site for disclaimers.

And for the record, it really doesn’t matter what political opinion I have. I’m the one of the safest Liberal seats around that I think even the local Labor candidates do it just to see if they can nudge double figures each election.

 

What is covered with our shipping insurance?

Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).

Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.

Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.

How much is shipping insurance?

Shipping insurance is 5% of the cost of the goods.

Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.

Shipping insurance as an option

Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.

For large orders our staff may also ask if you would like shipping insurance.

If you would like shipping insurance on an order you are placing with us, just ask.

Mandatory shipping insurance

Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.

If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.

The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.

Alternatively you can prepay by direct deposit or credit card.

What is not covered?

If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.

It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.

For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.