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How do Temperature loggers work?

MANUAL TEMPERATURE LOGGERS

Traditional temperature loggers are easy to use. Just put them in the fridge and let them gather data at regular intervals. To view the data, connect the logger to a device like a laptop using a USB reader. You’ll then see a clear graph displaying all the temperature data since your last upload.

Some newer loggers are also equipped with built-in USB ports, allowing them to directly connect to devices and download data without the need for external USB readers or special software.

LogTag TRIX-16 temperature logger
LogTag USB

WIRELESS TEMPERATURE LOGGERS

Wireless loggers make the temperature monitoring process even simpler. The “set and forget” system requires an initial setup, and after that, you won’t need to touch it, except for changing batteries every 6-12 months.

Like manual models, this logger goes into the fridge to collect data. But instead of saving data internally, it sends it via Bluetooth to a nearby gate. This gate then uploads the data to the internet, so you can access it from anywhere, anytime.

One gate can connect to multiple loggers, checking and uploading data from many fridges at once. The logger can shoot you updates and alarms as soon as it spots any temperature issues.

Logger collects data and sends it off.

CleverLogger-CLG-01-Gateway

Data is sent to the gate which uploads it to the internet

Once uploaded online data is easily accessible anywhere, anytime

ACCESSORIES & ADD-ONS

External probes can go where log tags can’t, In particular, when logging the temperature of liquids, you will need a probe. Probes are also useful to monitor temperatures inside containers without removing the lids or measuring soil temperatures. 

Glycol Vials are ideal for logging vaccine fridges. When a refrigerator door is opened, the air temperature in the refrigerator may rise quite rapidly, but the temperature of stored liquid vaccines will be much slower to react. Logging the temperature of a liquid will therefore give a much more accurate record of what your vaccines actually experienced.

External Probes

Glycol Vial

Learn more about Temperature Loggers today

Still unsure? Feel free to reach out to our team.
1300 30 33 34

What is covered with our shipping insurance?

Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).

Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.

Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.

How much is shipping insurance?

Shipping insurance is 5% of the cost of the goods.

Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.

Shipping insurance as an option

Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.

For large orders our staff may also ask if you would like shipping insurance.

If you would like shipping insurance on an order you are placing with us, just ask.

Mandatory shipping insurance

Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.

If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.

The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.

Alternatively you can prepay by direct deposit or credit card.

What is not covered?

If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.

It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.

For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.