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This Sunday we will be doing handwashing training at Flower Power Prospect

Our story begins after a good day out in the garden…

After a good day out in the garden getting stuck into some wholesome dirt, the kids come stomping back inside leaving a trail of mud through down the hallway and into the kitchen where they promptly spread the love over cupboards, cups and the tap.

“Go wash your hands” hollers Mum in that loving “you better listen if you want to live” voice and the kids quickly skitter off to the bathroom. Either 5.3 seconds or two days later the little joys re-emerge with hands that don’t look that different from before, but leaving behind evidence that they atleast wiped their hands on the towels, probably before using a tap.

So Mum stands at the doorway blocking access to the kitchen goodies and orders them back into the bathroom to “do it properly”. This time there’s the sound of running water, a bit of rigorous rubbing, and a quick rub on the jeans to dry. And hey presto “look Mum, clean hands”.

But have they really washed their hands properly?

After a day in the mud chances are you will see what they have missed.

But what about the time you are out in the garden handling chemicals, stagnant water, and other microscopic unfriendlies lurking in the garden? Just because your hands look clean doesn’t mean they will be clean. And this is where the risk starts. It’s now too easy to just run your hands under some flowing water for 10 seconds and give them a quick shake. After all, they do look clean.

The problem is that most people don’t actually know how to wash their hands properly, which is kind of odd because we have been doing it all our lives. There are some common areas that people usually miss, like the webbing between our fingers, around the wrist and at the base of the hand.

And these are the parts that then come in contact with chopping boards, food and eating utensils.

If only you could see what you have missed!!!

You can. There’s a great hand washing training product called Glitterbug. You rub it into your hands and then try to wash it out. Then with modern magic (commonly known as a UV torch) it is possible to see all the parts you have missed.

So now hand washing training can be quick and fun. Kids will be amazed at seeing all the places they missed, and you can then easily teach them some simple techniques on how to correctly wash their hands.

But Glitterbug is $45 a bottle, which is fine if you are a school, university, training institution or large company. But if you are a mum or dad with a couple of little ones, it’s hard to justify the cost.

So don’t. Here’s your chance to…

Use Glitterbug for free

This Sunday we will be doing handwashing training at flower power Penrith. We will be there from 11am to 3pm with our portable kitchen sink, Glitterbug potion and a big bug UV torch. It’s a great chance to teach your kids how to wash their hands for free.

Where?

Flower Power Prospect- 25 Rowood Dr, Prospect, just next door to the Homebase.

Handwashing Training At Flower Power

When?

Sunday 10th August, 2014 11AM to 3PM

Extra bonus

We will be selling Glitterbug with a 10% discount on the day, so if you are a school, university, training insitution or large company and you want to show off at work, here’s your chance.

What is covered with our shipping insurance?

Our normal terms and conditions (like most businesses) is that you take possession the moment an order ships. If the order is lost or damaged in transit then, in theory, it’s your problem. In reality we will have a conversation and try to work out a good way to resolve the issue where we are both happy (or not too upset).

Shipping insurance is there to remove the drama. If an order is lost or damaged in transit, we will simply send out a replacement, and we will then deal with the courier directly to resolve the original problem.

Our shipping insurance also means that if an order is delayed beyond what is normal and reasonable then we will send you another shipment (stock levels permitting). Then you should receive one of them sooner, and when the second one arrives you simply Return To Sender.

How much is shipping insurance?

Shipping insurance is 5% of the cost of the goods.

Is it worth it? Practically we have had far less than 5% of shipments have problems. It is, however, what Australia Post and other couriers charge. Ultimately insurance is about peace of mind and less hassle when something does go wrong.

Shipping insurance as an option

Shipping insurance is offered as an option on all our web sites. You can select it at the checkout.

For large orders our staff may also ask if you would like shipping insurance.

If you would like shipping insurance on an order you are placing with us, just ask.

Mandatory shipping insurance

Unfortunately we have had a couple of large orders not make it and then the customer refused to pay. A friend suggested that the easy way to avoid the dispute is to insure any shipments where we have a significant risk.

If you would like an immediate line of credit (30 days to pay) and have the goods ship immediately (no credit check delays) and are purchasing over $500 then we will add shipping insurance to your order.

The shipping insurance can be waived if the order is between $500 and $2,000 and you provide us with a formal confirmation that you accept responsibility of the goods once they ship.

Alternatively you can prepay by direct deposit or credit card.

What is not covered?

If there is a clear proof of delivery to the shipping address provided then we class that as delivered. Unfortunately there are cases where it is lost somewhere between the loading dock or receptionist and ending up in your hands. But we also know that a photo of the bag against a generic grey background is not proof of delivery, it is just proof of existence! It needs to be a reasonable proof of delivery.

It also doesn’t cover the expectation of overnight delivery. For example, if we were to ship to Melbourne (we are in Sydney) then we would expect it to be delivered within about 3 days. Most of the time it is overnight, but there are enough floods and other issues that regularly cause minor delays. Sending a second order the next day tends to not fix the problem. If it is super urgent, talk to us about how we can minimise the risk.

For damage claims we ask that you contact us immediately and we will probably ask for photos or some proof. The shipping insurance doesn’t cover claims weeks later. We do have warranty covering our items, but it excludes physical damage (e.g. being dropped). If the goods are damaged in transit then please let us know ASAP so we can cover it under the shipping insurance.