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Category: Business lessons

Harvey Norman Price Guarantee Is Only As Good As The Franchisee

Why does Harvey Norman have a price guarantee, when you have to argue with the sales rep and franchise owner for half an hour before they ar...

Five social media mistakes restaurants need to avoid

Yet another christmas shutdown email

We just sent this out today and have had dozens of replies. Thank you for the great feedback and I will copy a number of them into my next p...

Netball’s folly that pervades businesses

The Netball Outsider I’m a relatively new netball dad. I analyse the game as an outsider and there is one practice that is just so obv...

DIY VOIP Experience

My DIY VOIP experience As an electrical engineer with years of computer experience, how hard could it be to buy a couple of VOIP phones and...

Advantages of VOIP

If you are starting a new business, or even looking at how to run an existing business more efficiently, then consider VOIP. Advantages of V...

Customer Feedback Comments

The results are in from our big survey. Here are the customer feedback comments in no particular order. We left the good and bad in: Easy an...

Why outsourcing SEO is a waste of money

I am still flooded every day by companies offering me their SEO services. Let me be very clear on this – they are not offering me web...

JB-HI Fi “Unlimited Internet access from your car” lesson on Chinglish

Maid in China Products made in China are, on average, cheaper. I can’t deny it. In a straight price comparison there is no way that pr...

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